Download SendBird Email API

Number of agent introductions "With Sendbird's developer-friendly chat API and SDKs, we were quickly able to build a responsive and reliable messaging experience that our users love." Hiren Bhavsar Director of Product Management at Accolade 215% Increase in daily sent message count per user 2.6X increase in number of people messaging With Sendbird, we offer 100% digital customer support via in-app chat, resulting in higher engagement and consistent CSAT scores of 5/5. Ozgur Gemici Senior Product Manager at Virgin Mobile 26% Decrease in customer support requests 25% Increase in customer interactions "We chose Sendbird for two main reasons: it met our needs with its feature-rich chat service, and their client base assured us they could handle our traffic and growth." Ben Celebicic CTO at Hinge 5weeks Development time for voice and video calls Connecting 6 billion+ users with a secure & compliant chat API Empowering millions of users and thousands of customers with a highly scalable, reliable, and secure chat infrastructure—designed to meet industry-leading compliance standards.TLS v1.3Low latencyEncryptionGlobal edge network 6 Billion+End users7 Billion+Monthly messages145K+Global developersConnecting 6 billion+ around the world with a secure & compliant chat API Power messaging for millions of users and thousands of customers on our highly scalable infrastructure, built for security and reliability and certified by leading compliance standards.TLS v1.3Low latencyEncryptionGlobal edge network6 Billion+End users7 Billion+Monthly messages145K+DevelopersDiscover how businesses thrive using Sendbird's all-in-one communications API platform Digital leaders customize a differentiated, modern messaging experience with Sendbird. Explore the variety of ways by industry, team, and use case. Explore more communication APIs & software products Sendbird Business Messaging Omnichannel 1-way business messaging. Sendbird AI Agents Al agents that delight customers. Sendbird Desk Live chat support software for human and AI agents. Advanced Moderation Content moderation for Sendbird Chat. Sendbird Calls Immersive voice and video connections. Start building for freeBuild scalable customer communications in days. Make every interaction count across your entire customer journey. Chat resources FAQsWhat is an SDK (software development kit)?What’s the difference: Chat SDK vs. chat API?What is content moderation?What is a fully-managed API?

Chat SDKs Android v3Chat SDKs AndroidChat SDKsAndroidSendbird Chat SDK v3 for Android is no longer supported as a new version is released. Check out our latest Chat SDK v4 With Sendbird Chat SDK for Android, you can efficiently integrate real-time chat into a client app. On the client-side implementation, you can initialize and configure the chat with minimal effort. On the server-side, Sendbird ensures reliable infra-management services for your chat within the app.This page demonstrates how to install the Chat SDK in your app so that you can send your first message in just a few simple steps.Note: The fastest way to see Sendbird Chat SDK in action is to build your app on top of our sample app. Download the sample app to jumpstart your build. To implement Kotlin in your app, see tutorials for How to build in-app chat using Kotlin Part 1 and Part 2.RequirementsThe minimum requirements for Chat SDK for Android are:Android 4.1 (API level 16) or higherJava 7 or higherAndroid Gradle plugin 3.4.0 or higherNote: Sendbird server supports Transport Layer Security (TLS) from versions 1.0 up to 1.3. For example, in the server regions where TLS 1.3 isn’t available, lower versions from 1.0 to 1.2 will be sequentially supported for secure data transmission.Before you startBefore installing Sendbird Chat SDK, you need to create a Sendbird application on Sendbird Dashboard, which comprises everything required in a chat service including users, messages, and channels. You will need the Application ID of your Sendbird application from the dashboard when initializing the Chat SDK.Each Sendbird application can be integrated with a single client app. Within the same application, users can communicate with each other across all platforms, whether they are on mobile devices or on the web.Sendbird UIKitUIKit is a Sendbird Chat SDK add-on with user interfaces that enables easy and fast integration of standard chat features into new or existing client apps.If you would like a sample app with embedded UI, see UIKit Quickstart for Android.Access control listSendbird provides various access control options when using the Chat SDK. By default, the following attributes are turned on to avoid unexpected errors when creating sample apps and sending your first message: Allow retrieving user listAllow updating user metadataAllow creating open channelsAllow creating group channels However, this may grant access to unwanted data or operations, leading to potential security concerns. To manage your access control settings, you can turn on or

The Package product column and click Finish. This will establish a Swift Package Dependency menu in Xcode.CocoaPodsOpen a terminal window, move to your project directory, and then create a Podfile by running the following command.A Podfile will be created in your project folder. Open the Podfile and modify the file like the following.platform :ios, '12.0'target 'YOUR_PROJECT_NAME' do # Comment out the next line if you don't want to use dynamic frameworks. use_frameworks! # Pods for YOUR_PROJECT_NAME. pod 'SendbirdChatSDK', '~> 4.0.0'endThen install the SendbirdChatSDK framework by running the following command in the same terminal window.In the folder, you will see a new project file in the .xcworkspace format. Now you can build your project with the SendbirdChatSDK framework in the file.CarthageOpen a terminal window and add the following line to create a Cartfile in your project folder.Move to your project directory, open the Cartfile, and add the following line to your Cartfile.github "sendbird/sendbird-chat-sdk-ios"Run the carthage update command to download Sendbird Chat SDK for iOS.$ carthage update --use-xcframeworksOnce the update is complete, go to your Xcode project's General settings tab. Then, open the /Carthage/Build/iOS in the Finder window and drag and drop the SendbirdChatSDK.xcframework folder to the Frameworks, Libraries, and Embedded section in Xcode.Once you're done with package installation, go to the Usage guide and see the implementation process of the SDK.AndroidRequirementsThe minimum requirements for Chat SDK for Android are the following.Android 5.0 (API level 21) or higherJava 8 or higherAndroid Gradle plugin 3.4.2 or higherSendbird Chat SDK for Android 4.16.0 and laterInstallationThe installation method is determined by your gradle version. If you're utilizing gradle 6.8 or higher, add the following code to your settings.gradle file. Otherwise, add the following code to your root build.gradle file. See this release note to learn more about updates to Gradle.Gradle 6.8 or higherGradle 6.7 or lower// Add the following to your settings.gradle file.dependencyResolutionManagement { repositories { maven { url " } }}Next, for all Gradle versions, add the dependency to your module build.gradle file.dependencies { implementation 'com.sendbird.sdk:sendbird-chat:4.14.0'}Request to access system permissionsThe Chat SDK requires system permissions that allow it to communicate with the Sendbird server

Encrypted using AES256.GDPR APIA RESTful API to provide access and delete capabilities for consumer requests as delineated by GDPR.IP whitelistingGive developers the ability to make calls to Sendbird Chat API from an allowed list of IPs.ComplianceSendbird safeguards users’ privacy and data by meeting stringent compliance regulations.SOC 2Sendbird is SOC 2 compliant.ISO27001Sendbird is ISO27001 compliant.GDPRSendbird is GDPR compliant.HIPAA w/BAASendbird is HIPAA compliant and will sign a BAA for customers that have a need for it.InfrastructureSupport users from eleven global regions to expand your reach and scale your business.Choose your AWS regionSendbird has servers based in the following locations: USA (Oregon, North Virginia), Germany (Frankfurt), India (Mumbai), South Korea (Seoul), (Singapore), Japan (Tokyo), Australia (Sydney), and Canada.Private, dedicated serversSpin up private dedicated instances for powering chat in any existing AWS region (with the exception of China).Public static IPGive your developers the ability to whitelist Sendbird servers to safeguard your network.Ready to improve customer communications?

Enter your package name, download the agconnect-services.json file, and place it in your Android app module's root directory.Step 2 Register app ID and app secret to Sendbird DashboardRegister your app ID and app secret to the Sendbird server through Sendbird Dashboard as follows.Sign in to your dashboard and go to Settings > Calls > Push notifications.Click Add credentials and register the App ID and App secret acquired in Step 1.Step 3 Set up an HMS client app on your Android projectAdd the following dependency for the HUAWEI Push Kit Android library to your build.gradle files at both the project and app levels.allprojects { repositories { // ... maven { url ' } }}buildscript { repositories { // ... maven { url ' } } dependencies { // ... classpath 'com.huawei.agconnect:agcp:1.1.1.300' }}Step 4 Register a registration token to the Sendbird serverIn order to send notification messages to a specific client app on an Android device, HMS requires an app instance's registration token which has been issued by the client app. Therefore, the Sendbird server also needs every registration token of client app instances to send notification requests to HMS on behalf of your server.A user can have up to 20 HMS registration tokens. If a user who already has the maximum number of tokens attempts to add another one, the newest token replaces the oldest.Upon the initialization of your app, the HMS SDK generates a unique, app-specific registration token for the client app instance on your user's device. HMS uses this